End of Phone Conversation with Verizon Adjustment Person
I say: “I guess I’d better take your name…” She says: “It’s Shelley…as in Byron, Keats, and Shelley.” “Hah!…I’m glad you like them too!” I say. “Oh, yes,” says Shelley. “I wish my name were Keats, but it’s not…” I add. “I do too!” she responds. “Thank you for choosing Verizon Wireless.”